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Bratislava · Old Town · Since 2007
The room your watch comes from
Behind WatchExclusive is a real boutique in the Old Town of Bratislava, Slovakia. Every watch we sell passes through this room – unpacked, checked, set and packed by the same people who answer your emails. If you are ever in the city, the door is open by appointment.
Address
Karpatská 18, 811 05 Bratislava
Opening hours
by appointment
Phone
Email
Why this page exists
An address, not just a domain name
Buying a watch from another country asks for trust. So here is the room: a spacious showroom at Karpatská 18, with a table where watches are laid out one at a time. We have been selling watches since 2007, and this is the trading address of a Slovak company you can look up.
Your order is not picked from an anonymous warehouse shelf. It is unpacked here, checked against the papers, the time and date are set, the bracelet is adjusted, and it is packed for the courier – by the same small team that replies to your messages.
What this means for your order
Four things a real address changes
01
A company you can verify
I&M Montres s. r. o. is a registered Slovak company inside the EU, with a VAT number, a registered office and a boutique you can find on a map. Not a storefront that disappears after the season.
02
Every watch is checked by hand
Before it leaves this room, each watch is unpacked, compared against its warranty card and papers, and set. What ships is what you ordered.
03
The same people, years later
A bracelet to resize, a warranty question, a service claim in year three – you reach the team that sold you the watch, at the same address and the same phone number.
04
Packed for the journey
The watch travels in its original box inside a rigid transport carton, insured and tracked, with the export papers a customs officer needs. See Shipping & Delivery for rates and times.
From this room to your wrist
What happens to your order after you click buy
Four steps, all of them here at Karpatská 18. Most orders leave the same or the next business day.
Step 1
It arrives from the distributor
We source only through the brands’ official European distribution, so every watch is new, sealed and carries the manufacturer’s international warranty.
Step 2
It is checked on this table
Out of the box, against the papers: reference, serial number, bracelet, crystal, function. If anything is not right, it does not go out – we wait for another piece.
Step 3
It is set and packed
Time and date set, protective films left where they belong, box and documents in a rigid carton, tracking number issued the moment it is handed over.
Step 4
It travels to you, tracked
DHL Express or UPS, insured door to door. Outside the EU, prices are shown without EU VAT – see Tax-Free Shopping.
Opening hours
Monday to Friday, 10:00–17:00, by appointment
Monday – Friday10:00 – 17:00By appointment
SaturdayClosed
Sunday & public holidaysClosedThe online store takes orders 24/7
All times Central European Time (CET/CEST). We are closed on weekends, but ordering never stops – watchexclusive.eu takes orders around the clock, every day of the year.
If you are in Bratislava
Visiting in person
Write before you come.
The boutique runs by appointment. A message to [email protected] or a call to +421 911 591 937 and we will agree on a time that suits you – Vienna is an hour away, so it is an easy detour.
Tell us what you want to see.
The cabinets hold a selection of the catalog, not all of it. Name the reference in advance and we will have it ready; ordering a specific watch in usually takes one to three business days.
Orders can be collected here.
Choose personal collection at checkout and pay nothing for shipping. We unbox the watch with you and hand over the box, the papers and the invoice in person.
Not traveling to Slovakia? That is the normal case – we ship worldwide, see Shipping & Delivery.
A closer look
Time to look at a watch properly
Display cabinets, a selection from the catalog and enough quiet to look at a watch properly.
Where we are
Karpatská 18, 811 05 Bratislava – Old Town
Bratislava sits on the Danube in the middle of Europe: an hour from Vienna, two from Budapest and about four from Prague. Every parcel we send starts its journey at this address.
Coming from Vienna
About an hour by car, train or bus – a comfortable half-day trip, and the boutique is a short walk from Bratislava main railway station.
Coming from further away
Prague, Budapest and Kraków all connect to the main railway station. The Old Town, the castle and the boutique fit into the same afternoon.
Arriving in the city
Karpatská runs parallel to the station approach road, an easy walk downhill from Hlavná stanica, with parking in the surrounding streets.
Not coming at all
Most of our customers never see this room – and that is fine. The address is here so you know who you are buying from. See Shipping & Delivery for how the watch reaches you.
What we carry
More than 20 brands, sourced through official distribution
From everyday Japanese quartz to mechanical watches with real character. Part of the catalog sits in these cabinets; the rest we order from the distributor, check here and ship to you from Bratislava, with the same warranty.
Swiss & European
Tissot
Davosa
Squale
Zeppelin
Luminox
Japanese classics
Seiko
Citizen
Orient
Casio
Character & niche
Vostok Europe
U-Boat
Alexander Shorokhoff
Aviator
Poljot International
Sturmanskie
Fashion & lifestyle
Emporio Armani
Hugo Boss
Michael Kors
Tommy Hilfiger
Guess
Fossil
Timex
Bulova
The full, always-current list is on the Brands page. Looking for a reference you cannot find there? Write to us – if it comes through our distributors, we can order it in.
If you are nearby
Collect your order at Karpatská 18 instead of waiting for a courier
Choose personal collection at checkout, pay online or on the spot, and wait for our email confirming the watch is ready. Collection costs nothing, and there is no need to stay home waiting for a delivery.
In the boutique we unpack it with you, set the time and date, size the bracelet to your wrist and hand over the box, the manufacturer’s warranty card and the invoice. Either way, you can return an online order within 30 days of delivery – longer than the statutory 14 days – as long as the watch is unworn and complete with its box and papers – the conditions are on the Refunds & Returns page.
Prices in the boutique include Slovak VAT. Traveling from outside the European Union? Ask us about the export conditions before you pay – carrying a watch out of the EU works differently from an order shipped abroad, which is covered on the Tax-Free Shopping page.
Questions people ask
The Bratislava boutique – frequently asked questions
Is WatchExclusive a real shop or only a website?
Both. The website is run from a physical boutique at Karpatská 18, 811 05 Bratislava, Slovakia, trading since 2007. The company behind it, I&M Montres s. r. o., has its registered office at Na križovatkách 18, 821 04 Bratislava; more on the About us page.
Do I have to visit to buy a watch?
No. Most customers never come – we ship worldwide, tracked and insured. The address is here so you can see who you are buying from.
Can I visit if I am in Bratislava?
Yes, by appointment. Write to [email protected] or call +421 911 591 937 and we will agree on a time between Monday and Friday, 10:00 and 17:00.
Can I try on any watch from the online store?
Not on the spot. The cabinets hold a selection of the catalog, not all of it. Tell us the reference in advance and we will prepare it – ordering a specific model in usually takes one to three business days.
Can I collect an online order there?
Yes, and collection is free. Choose personal collection at checkout and come once our email confirms the order is ready. Prefer delivery? See Shipping & Delivery.
Which payment methods do you accept in the boutique?
Card and cash. Every purchase is invoiced by I&M Montres s. r. o. with Slovak VAT, and the watch comes with the manufacturer’s warranty card and full documentation.
What are the opening hours?
Monday to Friday, 10:00 to 17:00 Central European Time, by appointment. Closed on Saturdays, Sundays and public holidays. The online store takes orders 24/7.
Which languages do you speak?
Slovak and English. Write to us in English at any time – we answer every email ourselves, usually within one business day, Central European Time.
Karpatská 18, Bratislava
A real address behind every parcel
Trading since 2007 from a boutique in the Old Town of Bratislava. Watches sourced through official distribution, checked by hand, and shipped worldwide with tracking – or handed to you here, if you happen to be in town.
Call +421 911 591 937 or write to [email protected] – we answer every message ourselves.
