According to the legal regulations in EU you can return ordered items against refund within 14 days. At Watchexclusive.eu you can still return items if you exceed this period to 30 days and get exchange in other item(s) of similar value. Please be aware that you will lose your right to cancel a contract for the provision of services during the cooling-off period once we have commenced activation of the services or you use the services, whichever is the earlier. You must notify us of your cancellation in writing or in another durable medium to our contact address. [email@example.com]
- provide a full refund for any goods that are damaged or defective, if this is within a reasonable time following the sale; or
- at your option, repair or replace the goods at our cost (including the cost of postage), unless this would not be possible or would be disproportionately costly in the circumstances, in which case we will refund to you the amount paid by you for the goods in question.
We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
If you do wish to cancel the contract, you must do so in writing by email at this address [firstname.lastname@example.org]
While you do not need to give us any reason for cancelling your contract and nor will you have to pay any penalty, it is essential that you return the goods to us in the same condition in which you received them. You have a legal obligation to take reasonable care of the goods while they are in your possession.